For your convenience, we offer ticket and parking voucher exchanges for most Davies Symphony Hall concerts.
Ticket exchanges are free in person and by mail for subscribers. Single ticket buyers will be charged a $20 exchange fee.
Exchange in Person:
For the best service, we suggest you visit the Symphony Box Office: Mon–Fri: 10am-6pm, Sat: 12pm-6pm, Sun: two hours prior to concerts.
Exchange by Mail:
Send us your tickets and parking voucher along with the ticket exchange form mailed to you with your welcome packet and include two alternate dates for the performance you wish to attend. Please include your daytime phone number. Include your credit card number if exchanging into a higher-priced performance. Please allow ten days for your ticket exchange to reach us.
Mail To:
Patron Services, Davies Symphony Hall
201 Van Ness Ave. San Francisco, CA 94102
Exchange by Phone:
We offer exclusive phone exchange as a convenience for patrons (usage fees apply). Please call the Box Office at 415-864-6000.
A $12 fee per phone transaction will be charged to subscribers. Single ticket buyers and Senior Package patrons will be charged $20 per phone transaction.
Important Reminders:
- Please note that all exchanges must be received by Patron Services 24 hours in advance of the performance date on the tickets you are exchanging.
- If you exchange your concert tickets, you can also exchange your pre-paid parking vouchers (subject to availability).
- Exchange requests into a higher-priced performance or section will be charged the difference. The difference of exchange requests into a lower-priced performance or section will be considered a donation.
- There are no exchanges into special events or concerts presented by other organizations.
- For the best seats, exchange early before tickets go on sale to the general public on July 10, 2020.
If you have any questions, please call Patron Services at 415-864-6000.