Please make note of the following pre-paid parking voucher information for your convenience:

Performing Arts Garage:

Hayes Valley continues to experience considerable growth. To ensure that you have a worry-free concert experience, we encourage you to purchase pre-paid parking at the Performing Arts Garage (PAG) located at 360 Grove Street between Franklin Street and Gough Street. Parking vouchers guarantee you a parking space in the garage when you attend performances in your concert series, thought specific spaces will be available on a first-come, first-served basis on the day or night of each concert. Parking vouchers cost $25 per concert and must be presented upon entering the garage.

Entering/Exiting Garage:

• Evening patrons will be able to enter the garage by Grove or Gough Street and exit through Grove, Gough or Fulton Street.
• Matinee patrons should enter on Grove Street and may use Gough or Grove Street to exit.
   

To Enter:

• Pre-paid parking vouchers are exchanged at time of entry for an exit ticket from an automated dispenser.
• Pre-paid parking vouchers must be presented upon entering the garage and cannot be accepted in payment of an hourly ticket when you exit.
• If you lose your parking voucher, you may call Patron Services at 415-864-6000 for a replacement voucher which must be picked up from the Box Office prior to entering the garage to avoid charges.

To Exit:

• Before returning to your car, please present the parking slip and your SFS issued parking voucher to the attendant for validation.
• On concert days, there will be a table setup across from the elevators and pay stations that handles the validations.

Parking Times:

• You may park three hours before and two hours after the scheduled event. If you exceed these hours, an hourly fee will be collected in addition to the pre-paid voucher.
• Please check the closing time of the garage posted at each entrance and in each elevator.
  
  

Pre-Paid Parking Voucher Exchanges:

Pre-paid parking vouchers are valid only for the date indicated on the voucher. Due to our agreement with the PAG, no refunds can be granted for parking vouchers. Depending on availability, we will be able to exchange your parking voucher when you exchange your performance ticket. Also dependent on availability, parking will be available for purchase on an individual basis.

Guaranteed Parking:

Even if the garage displays a "Full" sign, you should still enter the garage as you are guaranteed a space for the date indicated on your parking voucher. There are no specific spaces reserved for Symphony patrons, so your parking location is at your discretion.

If you have any questions, please call Patron Services at 415-864-6000.

For your convenience, we offer ticket and parking voucher exchanges for most Davies Symphony Hall concerts.

Ticket exchanges are free in person and by mail for subscribers. Single ticket buyers will be charged a $20 exchange fee.

Exchange in Person:
For the best service, we suggest you visit the Symphony Box Office: Mon–Fri: 10am-6pm, Sat: 12pm-6pm, Sun: two hours prior to concerts.

Exchange by Mail:
Send us your tickets and parking voucher along with the ticket exchange form mailed to you with your welcome packet and include two alternate dates for the performance you wish to attend. Please include your daytime phone number. Include your credit card number if exchanging into a higher-priced performance. Please allow ten days for your ticket exchange to reach us.

Mail To:
Patron Services, Davies Symphony Hall
201 Van Ness Ave. San Francisco, CA 94102

Exchange by Phone:
We offer exclusive phone exchange as a convenience for patrons (usage fees apply). Please call the Box Office at 415-864-6000.

A $12 fee per phone transaction will be charged to subscribers. Single ticket buyers and Senior Package patrons will be charged $20 per phone transaction.

Important Reminders:

• Please note that all exchanges must be received by Patron Services 24 hours in advance of the performance date on the tickets you are exchanging.
• If you exchange your concert tickets, you can also exchange your pre-paid parking vouchers (subject to availability).
• Exchange requests into a higher-priced performance or section will be charged the difference. The difference of exchange requests into a lower-priced performance or section will be considered a donation.
• There are no exchanges into special events or concerts presented by other organizations.
• For the best seats, exchange early before tickets go on sale to the general public on July 10, 2020.

If you have any questions, please call Patron Services at 415-864-6000.

We want you to get the best available seats for concerts that may not be in your series. Reserve your priority seats for the upcoming season by July 3, 2020 using the convenient mail order form you received in your welcome packet. Please refer to the Concert Schedule for programs.

How to order:
The priority ordering deadline is Friday, July 3, 2020.
(Orders by mail or in person have no transaction fees. There is a $12 handling fee for phone and fax orders.)

Orders are filled according to date received. Tickets will be mailed in July 2020.

Due to limited seating capacity in Davies Symphony Hall, please list alternate choices of date and seat location. If you are able to attend any date of a concert, please list “any” as your alternate choice.

Please enclose payment (either check or credit card number) with your order.

If you have any questions, please call Patron Services at 415-864-6000.

In appreciation of your valued patronage we are pleased to offer you a seat upgrade to any higher-priced seating section (based on availability).

To take advantage of this special offer, please complete the coupon included in your welcome packet and present it to the Box Office within two hours of the concert for which you would like an upgrade.

All seats subject to availability. This offer is valid only for full-priced San Francisco Symphony and Great Performers Series subscription concerts.

If you have any questions, or have lost your coupon, please call the Box Office at 415-864-6000.