RULES OF CONDUCT/SUSPENSION OF PRIVILEGES
Patrons and Guests of San Francisco Symphony Performances and Events
The safety of patrons and guests of San Francisco Symphony performances and events is of primary concern to the San Francisco Symphony Board of Governors. To provide a safe concert experience and preserve the quiet enjoyment of performances and events by patrons, the Board of Governors has established a policy outlining Rules of Conduct for patrons and guests of the San Francisco Symphony and for responding to violations of Rules of Conduct including the circumstances under which the Board of Governors may suspend San Francisco Symphony privileges.
Section I – Rules of Conduct
Patrons and guests of San Francisco Symphony performances and events shall conduct themselves in an orderly and safe manner. Conduct of the nature described below shall not be permitted at San Francisco Symphony performances and events and may result in the San Francisco Symphony seeking the remedies described in Section II.
- Any act of violence including conduct, verbal or physical, which tends to cause another to reasonably fear for his or her own personal safety or that of his or her family, friends, associates, or property.
- Any threat of violence including direct or indirect, intentional, or unintentional, words or actions targeted at another individual.
- Any physical harassment including assault, battery or impeding, blocking, or interfering with the normal movement of another individual.
- Unsafe conduct or conduct which creates a safety hazard to others.
- Vandalizing, damaging, or destroying property.
- Any illegal or criminal activity.
- Any violation of San Francisco Symphony policies including, but not limited to, those regarding the use of camera and recording equipment.
- Disorderly or disruptive conduct or causing a nuisance or unreasonable annoyance.
- Failure to follow instructions given by authorized staff or interfering with staff’s performance of duties.
Section II – Violations of Rules of Conduct
Violations of the Rules of Conduct shall be cause for one or more of the following remedies:
- Verbal and/or written warning from ushering and/or management staff on duty.
- Refused admission to or ejection from the performance or event venue by management staff on duty.
- Suspension of privileges to enter and attend activities of the San Francisco Symphony.
- Civil action in consultation with the Office of the City Attorney.
The San Francisco Symphony Board of Governors has delegated to its Chief Executive Officer the authority to enact a suspension of San Francisco Symphony privileges whereby an individual will not be permitted in the performance or event venue for a specified period of time.
